General Inquiries

For questions about Ivomu's platform, accounts, pricing, or any non-technical matter, please contact our general support team at [email protected].

• Preferred channel: email; we typically reply during standard business hours (Monday–Friday).
• When submitting, include your organization, a concise description, and any relevant URLs.
• Expected response: within 1 business day where possible.

Developer Submissions

Ivomu invites developers to propose integrations, publishable apps, and enhancements to our platform. To streamline evaluation, direct all developer-related inquiries to our dedicated team at [email protected] and provide the information listed below.

• Project name and a concise description
• Target platforms (iOS, Android, web, etc.) and any dependencies
• Documentation or public repository links
• Details of the integration (APIs, SDKs, authentication methods)
• Security, privacy considerations, and data handling overview

We aim to acknowledge submissions within 1–2 business days and complete an initial assessment within 3–5 business days, after which you will receive guidance on next steps.

Response Times

Ivomu maintains transparent timelines to set clear expectations for all inquiries.

• General inquiries: acknowledgement within 1 business day; subsequent correspondence typically within 2–3 business days.
• Developer submissions: acknowledgment within 1–2 business days; full review within 3–5 business days.

Notes: during weekends or holidays, responses are issued as soon as possible on the next business day.